Privacy Policy

Last Updated: April 19, 2025

1. Introduction

Welcome to GLOCNSL. Your privacy matters to us. This policy explains how we collect, use, and protect your personal data when using our website and services.

2. Information We Collect

Personal Data: Name, email, phone number, and address.
Shipment Data: Pickup & delivery addresses, package details.
Payment Data: Transaction history, billing details.
Technical Data: IP address, device type, browsing activity.
Cookies & Analytics: Site interaction data for performance tracking.

3. How We Use Your Data

To process shipments and transactions.
To improve service delivery and customer experience.
To detect fraud and enhance security.
To comply with legal obligations.

4. Data Protection & Security

We implement encryption, access controls, and secure storage to safeguard your data. However, no system can guarantee 100% security.

5. Compliance with Data Protection Laws

We comply with **GDPR (EU & UK)** and **NDPR (Nigeria)** to protect your personal data.

5.1 Legal Basis for Processing

Contractual Necessity: To fulfill service agreements.
Legitimate Interest: Fraud prevention, service improvement.
Consent: Marketing communications.
Legal Obligation: Compliance with tax and regulatory requirements.

6. Sharing Your Information

Service Providers: Payment processors, logistics partners.
Legal Compliance: When required by law.
Business Transfers: In case of mergers, acquisitions.

7. International Data Transfers

Your data may be transferred across countries. We ensure compliance with GDPR and NDPR by implementing secure agreements.

8. Data Retention

We retain data as long as necessary for legal or business purposes. When no longer needed, it is securely deleted.

9. Your Rights

Access & Correction: Request to view or update your data.
Deletion: Request data removal under certain conditions.
Opt-Out: Unsubscribe from marketing.
Data Portability: Request a copy of your data.
Right to Lodge a Complaint: File a complaint with authorities.

10. Cookies & Tracking

We use cookies to enhance your experience. You can manage your cookie preferences in your browser settings.

11. Changes to This Policy

We may update this policy periodically. Any significant changes will be communicated through our website or email notifications.

12. Request Data Deletion

If you want to delete your data, submit your request below:

13. Contact Us

If you have any questions, reach out to us:

Email: info@glocnsl.com
Phone: +44 758 638 1945

By using our services, you agree to this Privacy Policy.